Gojek customer service singapore. Be careful if you - the customer gets him.

Gojek customer service singapore. Zero service fee : Enjoy perpetual zero service fees with corporate card billing. Alternatively, you can visit the Gojek website and use the live chat feature or submit a support request. Nov 18, 2021 · Gojek’s new six-seater vehicle service, GoCar XL, will go live in Singapore on November 22, the firm said on Tuesday. Sep 29, 2024 · Gojek Salaries trends. Gojek | 988,238 followers on LinkedIn. Great rides a tap away 🚗💨 Need support? Submit a ticket via in-app Help or email support. Hence, we decided to launch with the Gojek brand in Singapore. To compare, worldwide Gojek employees have given a rating of 4. If you need assistance, you can contact Gojek customer service through the app. View all our Gojek Customer Service vacancies now with new jobs added daily! Today October 7 my wife got an abuse… Today October 7 my wife got an abuse from a gojek driver, his name is Ali Sodikin. Join us now to enjoy 10% service fees, new driver Feb 23, 2024 · We’re working hard to bring you more services – keep your eyes peeled! Our drivers are affected by cancellations and long wait times. If Gojek expands these offerings to Singapore, consumers can expect more options at competitive prices. 28,011 likes · 168 talking about this. Melengkapi layanan yang diberikan, konsumen dapat memperoleh dukungan langsung customer service 24 jam dari aplikasi apabila kebetulan memiliki kendala berkenaan dengan layanan Gojek yang diterima. ️ In-ride tracking, 24/7 support & more. If you would like to update just your phone number, please follow these steps: tap on your profile picture > Settings > Edit Phone Number > YES, I’M SURE > key in your new phone number > SAVE. Oct 19, 2023 · SINGAPORE – From Nov 1 until at least the end of 2024, ride-hailing company Gojek will lower the commission that it takes from drivers who use its platform, reducing it from 15 per cent to 10 Jan 17, 2019 · This article gives an overview of the on-demand landscape in Singapore, with comparison between the services provided by Go-Jek and other players in the market. sg@gojek. Gojek menyiapkan banyak sekali layanan CS maupun Call Center sesuai dengan wilayah kota atau cabang, jenis pengguna (konsumen ataupun driver), jenis keluhan, jenis aplikasi yang dikeluhkan, sampai jenis media. [ 81 ] Support content is available to users on go-jek. Its president, Andre Soelistyo , said that it is committed to "bringing choice back to the ride-hailing market in Singapore". 211 salaries for 122 jobs at Gojek in Singapore. +65 3135 3135. After trail-blazing a path for other Southeast Asia tech platforms, all eyes are now on its arch nemesis, the region’s second largest tech behemoth, GoTo Group Gojek support team or your customer may also reach out to you via: Gojek’s outbound phone number; Masked phone number; Post-trip chat; If your customer reached out to you about a lost item, you may arrange a time and place to return the item(s) at your convenience. 2 Gojek SG: Safe rides home. 38 Sin Ming Lane. Make sure to book a ride only when you’re good to go. 2. It also boasts the highest market penetration rate across Gojek’s markets in Southeast Asia. Q: How is the pickup distance determined for this incentive? As a leading on-demand ride-hailing service in Singapore, Gojek has always been progressive and highly-attuned, sharing the same customer-first philosophy as yuu, making this partnership a natural fit," said Sng Ren Yeong, CEO, minden. Having some issues with your trip, rider or your driver’s app? Go-Jek driver-partners can contact Grab customer service at the following number. com. My favorite is "taxi drivers give inherently superior service due to having a license". We had set a date months in advance and met it. INDONESIA: Gojek is an app for all your daily needs such as food delivery, transportation and payment. From Indonesian motorbike rides in 2010, Gojek now delivers a city-moving ecosystem of on-demand services. Find your ideal job at Jobstreet with 96 Gojek Customer Service jobs found in Singapore. By submitting this form, I consent to Gojek Singapore collecting, Gojek launched its ride-hailing service in Singapore on 10 January 2019 as part of "an enhancement of its beta phase". Oct 18, 2019 · Until Alpha launch, Gojek’s Simba team (the Singapore launch Engineering-Product-Design team) had been able to work alone. Nov 15, 2021 · Gojek’s Singapore operations began with the opening of a data science office here in 2017. Pay in app. It’s fair to say that Gojek takes Dec 21, 2021 · Second, with expanded services and offerings for more customers in Singapore and the region, Gojek can leverage its enhanced capability to analyse customer data and provide more accurate and comprehensive consumer insights. Find your ideal job at Jobstreet with 4 Gojek jobs found in Singapore. For driver-partners, please subscribe to our Telegram channel for updates. These insights can create significant value for its customers and for itself in terms of its ability to predict customer Aug 26, 2019 · This was it. The bike seat is normally for 2 people but he pushed my wife back, so she sat on the metal back on the saddle during the trip. she deserves a complain and she did it but his reply was a rubbish. Gojek is founded on the principle of leveraging technology to remove life's daily frictions by connecting consumers to the best providers of goods and Lebih dari 1 juta driver Gojek siap melayani ojek online, taksi online, pesan antar makanan, kirim barang, belanja & pembayaran. Ride safe, every time. Call Gojek customer service faster, Get Support/Help, Pricing Info and more. Just as GrabFood opened up Gojek is Southeast Asia's leading on-demand, multi-service tech platform providing access to a wide range of services across transport, payments, food delivery, logistics, and many more. " Feb 23, 2024 · Begin your journey after swiping “I’m with customer” Here’s how the trip flow with multiple stops will look like in your Driver app once you’ve picked up your customer: Swipe “Arrived at stop 1” once you’ve arrived at the 1st stop; Swipe “Arrived at stop 2” once you’ve arrived at the 2nd stop Commentary: Gojek, Southeast Asia’s next potential superapp, makes a bold play in Singapore SINGAPORE: Anticipation was high when superapp Grab listed on the NASDAQ last week. In late 2018, Singapore was one of three countries where the firm launched its services as part of a US$500 million regional expansion following Uber’s exit from Southeast Asia. Semuanya tersedia dengan baik dan bisa Anda manfaatkan secara maksimal. The fare for GoCar XL is 30% to 60% higher than regular GoCar rides, so driver-partners can earn more with the new service. Download the Gojek app and join our community of driver-partners! We'll support you every step of the way. If I don’t use a DBS or POSB card, can I still earn yuu Points Customer service We expect our driver-partners to provide a high standard of service to their customers to ensure the best user experience on our platform. Lebih dari 1 juta driver Gojek siap melayani ojek online, taksi online, pesan antar makanan, kirim barang, belanja & pembayaran. 🙂 Nov 29, 2019 · Since its launch on 29 November 2018, Gojek Singapore has seen exponential growth. They're all over this comment section spreading misinformation, and all of it is designed to encourage you to take taxis. Q: Is the far pickup incentive service fee deductible? A: No, this incentive is not subject to 10% service fees. Simply go to the “Help” section and choose the topic that best describes your issue. 3. Oct 28, 2024 · 1. + Gojek phone number Support content is available to users on go-jek. Tell us where you’re going, and where to pick you up. Aug 19, 2016 · Ride-hailing service GOJEK has today announced a partnership with Carousell, Singapore’s most popular consumer-to-consumer marketplace, to reward Carousell users who are new GOJEK riders with S$13 in ride vouchers. Gojek was now in Singapore. com for any changes in contact details, profile image, and name. Gojek was founded back in the year 2010 as a modern and innovative effort to tackle Jakarta’s traffic problems, and had its humble beginnings as a Nov 1, 2023 · A: The far pickup incentives will be paid by Gojek to driver-partners. Salaries posted anonymously by Gojek employees in Singapore. Select your destination. These on-demand services include Instant food delivery, grocery shopping and delivery, as well as logistics and last mile delivery here. The next milestone would need closer coordination and collaboration across Marketing, Growth, Operations, Marketplace, Customer Care Units, and Driver Partner Relationship managers. Alternatively, Please visit GOHUB support centre at 38 Ang Mo Kio Industrial Park 2 #08-02 Singapore 569511. Support content is available to users on go-jek. You can also submit a request through the Gojek website or social media channels. If not, you can contact yuu Customer Service via the yuu App or website. Apr 13, 2023 · GoJek Contact. Here’s how you can reach a customer if you’ve found their item(s): Nov 15, 2021 · Gojek’s Singapore operations began with the opening of a data science office here in 2017. GoHub. All the senior engineers, designers, and Email us at drivercare. Frontline Customer Service Manager (Driver Care) Central Region If you thrive in a fast-paced, dynamic setting and aim to refine your skills in managing stakeholders, this opportunity is perfect for you. ️. S (573957) Mon-Fri 10AM-12PM and 1PM-6PM. Treat your customers with courtesy, and do your best to assist your customer and their reasonable requests so as to provide the best ride experience for them. 1. 1 out of 5. This study's theoretical concept involves three main variables affecting customer satisfaction: service quality, price perception, and promotion Jan 30, 2023 · Gojek is a Southeast Asian company that began its online journey focusing on motorcycle ride-hailing services, but has since expanded to become a multi-service platform offering a wide range of services from transportation and food delivery to digital payments, logistics and many other on-demand services. Choose to pay via card, cash, and even DBS PayLah! Gojek Singapore. ai, "We look forward to delivering more value to consumers alongside Gojek and DBS. Singapore loved us, and how. Download Gojek Super App. sg@go-jek. $88 for 7 days of 0% service fees; Unlimited trips; 💰 Daily Plan Dec 13, 2021 · GOJEK COULD OFFER MOTORCYCLE SERVICES AND FASTER DELIVERIES. See all the best ways overall to get in contact with Gojek ASAP. Gojek is Southeast Asia’s leading on-demand platform and a pioneer of the multi-service ecosystem model, providing access to a wide range of services including mobility, food delivery, and logistics. Feb 24, 2024 · Gojek’s Twitter Account: @gojekindonesia; Gojek’s Facebook Account: gojekindonesia; Gojek’s Instagram Account: gojekindonesia; Gojek’s LINE Account: Gojek Indonesia; Now you know where to search or contact Gojek Customer Service if you have questions or complaints regarding Gojek's services, right? Hopefully this information will help! 6 days ago · We’re thrilled to be launching a trial with Focus Rentals to test out a NEW Driver Subscription scheme where you drive with NO service fees! Sign up for either plan below to take home all earnings from all trips you complete during the subscription period! 💰 Weekly Plan. May 1, 2022 · Gojek is one of Southeast Asia’s leading on-demand, multi-service tech platforms which allows users to access a wide range of services including transport, food delivery and cashless payment. Contact Us. May 20, 2023 · Daftar Layanan Gojek Customer Service dan Call Center. com/sg/help/, This allows prospective customers and drivers to learn more about GOJEK, before getting started. 7 out of 5 stars in 99 anonymous Glassdoor reviews. 2․. While we will do our best to search for the item, Gojek cannot guarantee that the item can be found or delivered immediately and will dispose of any perishable or food items after 24 hours. Contact Customer Care at +65 3135 3135 and we’ll help you out! While we will do our best to reach out, neither GOJEK nor our driver-partners are ‎SINGAPORE: Whether you're looking to get across town, or even earning on the road, choose Gojek – we're the city's latest ride-hailing app dedicated to making your commutes all that much better. This, in turn, enabled an easy decision to launch Singapore on the same app. Singapore is now Gojek’s second-largest transport market after Indonesia in terms of transaction value, a testament to customer trust and value in Gojek’s offering. Termasuk yang demikian? Tak perlu khawatir karena Anda tidak sendiri. Aug 1, 2023 · When asked whether Gojek will consider branching into food-delivery services like it has done as a multi-service app in Indonesia, its spokesman said: “Our focus (in Singapore) remains on ride . More broadly, Gojek is stepping up its offerings in Singapore. NUS Business School’s Nitin Pangarkar discusses Go-Jek’s likely strategy when Banyak materi relevan tersedia untuk dipelajari dan dipahami driver dalam fitur Tips Pintar di aplikasi Gojek driver. The business team also presented data that 3 million Indonesians travel to Singapore every year. Be careful if you - the customer gets him. Neither our driver-partner nor Gojek is responsible for any loss or damage to the items left in the car. Customer Service Associate. Once you link your yuu Account to Gojek, you will start earning Gojek Base points on the next completed ride. Gojek offers a slew of services ranging from food and grocery deliveries to financial services in Aug 26, 2019 · Our initial surveys suggested that Gojek was already a well-known brand in Singapore. *Opening hours for GoHub and GoHub Express may change from time to time. Support content is available to users on go-jek. View all our Gojek vacancies now with new jobs added daily! Aug 25, 2019 · Inception for Singapore was held on June 27, 2018, in a conference room called Stan Marsh (named after Gojek’s first codebase) in our Bangalore office. Feb 2, 2021 · Go-Jek had announced plans in May to enter Singapore and other Southeast Asian countries in the next few months. As though taxi service didn't suck back when they had no competition, or as though Grab drivers aren't licensed as well Nov 7, 2023 · Employees in Singapore have rated Gojek with 3. See your cost up-front and order a GoCar when you’re ready. Saya bersedia untuk mengungkapkan informasi identifikasi pribari saya kepada PT Goto Gojek Indonesia Tbk dan afiliasinya untuk mengindetifikasi pesan yang saya Aug 25, 2019 · Our initial surveys suggested that Gojek was already a well-known brand in Singapore. Founded in 2010, Gojek started as a call center with a fleet of only 20 motorcycle-taxi drivers to cater to Jakarta's ever-present traffic problems. If you are logged into your account on the app, simply click on the icon on the top left of your home screen and go to My Account > tap on the pencil icon > Change Phone Number or Email. Search open jobs at Gojek in Singapore and find out about the interview experience in Singapore or explore more of the top rated companies in Singapore. This incentive is separate from your trip fare, so please do not collect this amount from the customer. Beberapa masalah yang biasanya muncul dan membuat konsumen atau mitra pengemudi hubungi CS Gojek, biasanya berkaitan dengan aplikasi GOJEK itu sendiri. Oct 4, 2024 · Blog Gojek's rental marketplace that provides vehicle solutions for driver-partners. . GoCar, GoCar XL, GoCar Premium, and GoTaxi are eligible for RideShield coverage. You can get in touch with Gojek customer service in Singapore by using the “Help” section in the Gojek app. Customer Service Gojek 24 Jam. Base Points from Gojek will be credited within 14 working days from the date of transaction. Book a ride. Mar 3, 2024 · The samples in this study are 230 Gojek users. Engineering, Product, Design, Operations, Marketplace, Marketing, Growth, Customer Care, Driver Partner Care — everyone came together in almost the perfect symphony. Can customers make a multi-destination booking with GoCar? Where can I pick my customers up or drop them off in the airport? Does GoCar currently offer trips for families with children? Feb 24, 2024 · Tak heran kalau akhirnya ada banyak orang yang ingin menghubungi call center gojek serta customer service Gojek (CS). abtapfe uwcynb trfpm gnjdn gjxob yfnc wfluh jifg irtnuyvci leu